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Job opportunity

Fit4Less Team Leadership Manager

GoodLife Fitness

Edmonton, Alberta
Build engaged Fit4Less teams through recruitment, coaching, and performance management. Lead Associates while supporting friendly service, safe clubs, and member satisfaction.
The Fit4Less Manager manages direct reports and people requirements using provided tools and resources. You facilitate recruitment, lead onboarding, and support learning, development, and performance management. You also train complaint handling, assign responsibilities, and create conditions for Associates to perform their best.
Key Responsibilities:

Facilitate recruitment based on approved team budgets
Lead onboarding, coaching, learning, and development
Manage performance and support Associate engagement
Train handling of member concerns and escalations
Clearly assign responsibilities for tasks and decisions
Requirements:

High School Diploma
Experience leading, training, and motivating teams
Customer service skills
Ability to remain calm under pressure and handle stress
Ability to create a climate supporting strong performance
Use recruitment, coaching, communication, and performance management skills to lead Fit4Less Associates effectively.

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