Client Service Support Associate

Customer service and Microsoft Office expertise define this permanent full-time Service Support Associate opportunity with Canada Life. Support benefits administration through clear communication.
As a Service Support Associate, you will provide in-house administrative support to the client service team. You will communicate with plan administrators and advisors while processing and maintaining employee benefits business. Strong organization, mathematics, problem-solving, and time management support accurate work across multiple deadlines.
Key Responsibilities:

Liaise between clients and head office departments
Handle routine client changes, administrative, and claim inquiries
Process employee benefits plan changes
Order booklets, contracts, forms, and identification cards
Create client and advisor reporting materials
Requirements:

Well-developed customer service skills
Strong oral and written communication skills
Excellent Word, Excel, PowerPoint, and Outlook skills
Strong organizational and time management abilities
Attention to detail and problem-solving skills
Apply customer service, Microsoft Office, and benefits administration capabilities as a Canada Life Service Support Associate.

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