Job opportunity
Equipment Repair Concierge & Customer Advocate
White Cap Canada
White Cap Canada is seeking a customer service–oriented coordinator to manage the end-to-end repair process on equipment. You will intake, diagnose, authorize, and finalize repairs, while ensuring accurate work orders, transparent communications, and timely scheduling.
The role emphasizes listening to customers, documenting symptoms, coordinating with technicians, and obtaining approvals before work proceeds. Strong service mindset and multitasking are essential.
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Apply on source site The role emphasizes listening to customers, documenting symptoms, coordinating with technicians, and obtaining approvals before work proceeds. Strong service mindset and multitasking are essential.
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