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Job opportunity

Client Service Representative at CMB

CMB Insurance Brokers

Calgary, Alberta
Become a Client Service Representative at CMB and thrive in a collaborative environment focused on client success. Engage in client inquiries, correspondence, and support through structured development from day one.

CMB is seeking a motivated Client Service Representative to enhance the customer experience. This professional role is pivotal in handling client requests and inquiries, ensuring timely responses, and accurately managing correspondence. You will play a critical role in updating records and coordinating requests to maintain efficiency and service excellence within the team.

Key Responsibilities:
• Respond proactively to client emails and phone inquiries
• Prepare various client documentation and correspondence
• Update policy information in the system accurately
• Organize and maintain computer and paper files
• Ensure timely processing of incoming and outgoing mail

Requirements:
• Relevant experience in client service or office administration
• Strong organizational skills and attention to detail
• Familiarity with company policies and procedures
• Ability to communicate effectively with clients
• Team-oriented mindset with a focus on collaboration

Elevate your career by joining CMB as a Client Service Representative, where your contributions matter.
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