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Job opportunity

Floor Staff

Climb Yukon Association

Central Yukon (Dawson City), Yukon
Welcome members and guests, providing a friendly, professional first impression.
Deliver an exceptional customer experience by engaging with visitors and promoting a welcoming, inclusive atmosphere.
Manage member check-ins, sales, and facility access at the front desk.
Support floor supervision and ensure climbers are following safety guidelines.
Assist with group sessions or programs.
Provide bouldering orientations and climbing assessments.
Maintain cleanliness and organization of all areas, including gear and facilities.
Uphold safety and risk management practices at all times.
Support inventory tracking, restocking, and daily closing procedures.
Contribute to community events and programming as assigned.
Qualifications

REQUIRED

Fluency in spoken and written English
Availability to work evenings and weekends
Experience in customer service, recreation, or similar environment
Friendly, reliable, and proactive attitude with strong interpersonal skills
Situational awareness and attention to safety
Willingness to learn climbing basics and group facilitation
PREFERRED

Experience or interest in climbing (bouldering, top-rope, or sport)
First Aid & CPR certification
Familiarity with Rock Gym Pro or other gym management systems
Experience supporting youth or recreational programs
ENVIRONMENTAL AND PHYSICAL REQUIREMENTS

Confident and comfortable working in a high traffic environment
Constantly standing and walking for long periods of time

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