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Job opportunity

Technical Inside Sales Member

Sterling Fleet Outfitters Inc.

Langley, British Columbia
At Sterling Fleet Outfitters, we help companies get more done by building highly functional work vehicles.
Since 2002, we\'ve grown into one of Western Canada\'s leading commercial vehicle upfitters. We design and install equipment that improves productivity, organization, and efficiency for businesses that rely on vans and trucks every day. Our customers range from single-vehicle operators to large commercial and government fleets across North America.
Our success is built on a team of hardworking, skilled professionals who take pride in delivering high-quality work and exceptional customer service.

Why Work at Sterling?

Competitive pay

Bonus opportunities after probation

Comprehensive medical benefits

Stable, long-term employment

Strong team culture focused on growth, accountability, and continuous improvement

Convenient Fraser Valley location serving Surrey and Langley

What You\'ll Do

Meet with customers in person, by phone, and by email to understand their vehicle and equipment requirements

Conduct customer discovery conversations and recommend practical upfit solutions

Design vehicle layouts and equipment packages based on customer workflows and applications

Create estimates, quotations, proposals, and project costings

Develop technical solutions involving storage systems, accessories, lighting, power systems, and other vehicle equipment

Identify mechanical, electrical, and installation requirements for upfit projects

Coordinate with Sales, Purchasing, Production, and Installation teams to ensure successful project completion

Convert customer requirements into complete project documentation, orders, and work instructions

Maintain accurate customer and project information in company systems

Deliver exceptional customer service throughout the sales and project process

What We\'re Looking For

Strong face-to-face sales and customer relationship skills

Excellent communication and problem-solving abilities

Highly organized with strong attention to detail

Self-motivated and able to manage multiple projects simultaneously

Strong computer skills and ability to quickly learn new software

Technical Experience

Strong automotive and mechanical aptitude

Experience working with commercial vehicles, vehicle accessories, fleet equipment, or related industries

Ability to design practical vehicle layouts and equipment solutions

Understanding of installation requirements and vehicle upfit processes

Experience with:

12V electrical systems

120V power systems

Batteries, inverters, lighting, and auxiliary power systems

CAD, design, layout, or technical drawing experience is considered a strong asset

Hands-on experience with vehicle accessories, installations, mechanical work, or related trades is highly desirable

Software & Business Skills

Microsoft Excel

QuickBooks

CRM systems

Inventory and order management software

Estimating, project costing, pricing, markup, and gross margin calculations

Qualifications

Valid Class 5 Driver\'s License

Post-secondary education in Business, Automotive Technology, Engineering Technology, or a related field is considered an asset

Success in This Role: You\'ll be comfortable meeting directly with customers, designing vehicle layouts, creating accurate quotations, and developing practical technical solutions. The ideal candidate combines strong sales ability, technical knowledge, computer skills, and hands-on vehicle experience to help customers select the right equipment and ensure projects are completed successfully.

Hours & Location
Hours: Monday to Friday, 8:00 AM to 4:30 PM

Location: On-site in Surrey, BC

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