Lead hotel front office operations as a Duty Manager, using supervisory judgment, guest service, and Rooms Division experience. Support daily service across key departments.
At Sandman Hotel Group, the Manager on Duty directs Front Office, Reservations, and Guest Activities. This supervisory position supports hotel standards, department objectives, occupancy, rate, and revenue. You will develop guest relationships, respond to emergencies, and manage administrative duties while presenting a professional image.
Key Responsibilities:

Direct Front Office, Reservations, and Guest Activities operations
Check guests in and out, issue keys, and process payments
Prepare forecasts and coordinate occupancy, rate, and revenue efforts
Respond to guest inquiries and arrange transportation
Supervise hotel emergencies and safety situations appropriately
Requirements:

Previous hotel experience in the Rooms Division Department
Demonstrated supervisory skills, judgment, and common sense
Computer literacy, including Microsoft Office Suite knowledge
Superior written and oral communication skills
Strong organizational and time management abilities
Apply your Rooms Division experience, supervisory judgment, and guest service skills as a Sandman Hotel Group Duty Manager.

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Hotel Front Office Duty Manager