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Job opportunity

Airline Client Relations Coordinator

Mainstreet

Surrey, British Columbia
Build airline partnerships at YVR as a full-time Coordinator, Airline Client Relations, using stakeholder communication and operational issue resolution daily.
Reporting to the Manager, Airline Client Relations, this permanent position supports airline and ground handler management at YVR. You will coordinate inquiries, escalations, and operational readiness while collaborating with departments and partners. Your work helps maintain service standards and strengthen customer experience.
Key Responsibilities:

Liaise daily with airlines and ground handlers
Address operational and non-operational partner issues
Facilitate meetings and report action items
Maintain cross-departmental partner databases
Support airline onboarding and operational initiatives
Requirements:

Five years’ recent aviation or professional client relations experience
Two-year Airport Operations diploma or equivalent experience
Knowledge of aviation facilities and airline operations
Strong stakeholder communication and relationship skills
Microsoft Office 365 and SharePoint competency
Apply your airline relations, communication, and coordination skills to support reliable airport operations and customer experience at YVR.

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