Enhance client interactions as a Client Service Agent with Rejuvenation Medical Group. This role focuses on responding to inquiries, scheduling appointments, and ensuring client satisfaction in a supportive environment.

Rejuvenation Medical Group, a leader in dermatology across Alberta, British Columbia, and Ontario, is seeking a dedicated Call Center Agent. Key responsibilities include managing client communications, addressing concerns, and documenting interactions in EMR systems. Your contribution will help reinforce Rejuvenation's commitment to exceptional client care.

Key Responsibilities:
• Respond to client inquiries via phone and email promptly
• Schedule and follow up on client appointments efficiently
• Document client interactions in EMR systems accurately
• Resolve client complaints and manage feedback proactively
• Collaborate with teams to enhance service delivery

Requirements:
• Experience in customer service or healthcare coordination
• Strong communication and interpersonal skills
• Proficiency in EMR software and Microsoft Office
• Ability to manage multiple tasks with attention to detail
• Excellent organizational and problem-solving capabilities

Bring your client service skills to support Rejuvenation's mission of exceptional care.
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Client Service Agent at Rejuvenation