Job opportunity
Quality Specialist for Customer Advocacy
CMP Advanced Mechanical Solutions Ltd.
Enhance product quality at our organization as a Quality Specialist. You'll leverage technical skills and communication to address customer complaints and drive improvements across processes.
This role requires a Bachelor’s degree in engineering or a related field, plus a minimum of two years in quality assurance. You will inspect products, manage RMAs, and facilitate corrective actions, ensuring customer needs are always met. A continuous improvement mindset and expertise in communication are essential for success in this fast-paced environment.
Key Responsibilities:
• Inspect and monitor product quality consistently
• Manage RMAs from initiation to closure
• Organize internal containment and corrective actions
• Communicate effectively with customers on quality concerns
• Support inspections and reworks for RMAs
Requirements:
• Bachelor’s degree or equivalent experience
• At least two years of quality assurance experience
• Proficiency in inspection tools and Microsoft Office
• Flexible to work extra hours when needed
• Bilingual in French and English
Utilize your quality assurance expertise to elevate customer satisfaction and product excellence effectively.
#J-18808-Ljbffr
Apply on source site This role requires a Bachelor’s degree in engineering or a related field, plus a minimum of two years in quality assurance. You will inspect products, manage RMAs, and facilitate corrective actions, ensuring customer needs are always met. A continuous improvement mindset and expertise in communication are essential for success in this fast-paced environment.
Key Responsibilities:
• Inspect and monitor product quality consistently
• Manage RMAs from initiation to closure
• Organize internal containment and corrective actions
• Communicate effectively with customers on quality concerns
• Support inspections and reworks for RMAs
Requirements:
• Bachelor’s degree or equivalent experience
• At least two years of quality assurance experience
• Proficiency in inspection tools and Microsoft Office
• Flexible to work extra hours when needed
• Bilingual in French and English
Utilize your quality assurance expertise to elevate customer satisfaction and product excellence effectively.
#J-18808-Ljbffr