87552# Business Analyst - Capital MarketsMontrealHybridAgility and Product ManagementApplyWith over 30 years of recognized expertise, COFOMO is now a leading Canadian consulting firm specializing in digital and artificial intelligence. Supported by more than 3,000 experts, 10 Centers of Excellence, and 4 offices across the country, we are uniquely positioned to successfully guide our clients through their transformations. Both strategic and tactical, we help organizations across a wide range of industries thrive in today’s rapidly evolving world.## Our promiseHelp our clients succeed and maximize the impact of their transformation initiatives, turning them into powerful drivers of growth and innovation.## Job description**Here's a brief overview of the tasks and responsibilities you'll have :**

• Analyze and document current Know Your Customer (KYC/KYB) and regulatory review processes, including triggers, data collected, systems used, exceptions, duplications and friction points;

• Define the target operating model, journeys, use cases, business rules, and role distribution between customer lifecycle management (CLM) and regulatory decision (KYC);

• Develop and maintain the register of business needs and requirements by ensuring traceability between regulatory obligations, requirements, capabilities and acceptance criteria;

• Analyze regulatory scope, including ultimate beneficiaries, signatories and representatives, tax residency, self-certification, politically exposed persons, watchlists, periodic and event reviews, exemptions, consents, and information barriers;

• Document evidence, audit trails, and demonstrability of compliance decisions, including file status, history, and associated justifications;

• Contribute to the definition of measurable objectives and performance indicators as well as to the demonstration of expected benefits;

• Align customer lifecycle management capabilities, customer master data, merchandise buy-in, CRM, and identification initiatives;

• Conduct workshops with stakeholders, prepare structured agendas, and record minutes, decisions, and issues to be addressed;

• Write and present clear and concise deliverables, including target operating models, impacted processes, implementation strategies and traceability matrices;

• Collaborate on integration with the IT ecosystem and architecture, participate in agile ceremonies and contribute to the validation strategy and business acceptance testing;

• Identify opportunities to optimize work methods and processes and document proposed improvements.

**The profile you are looking for is as follows:**

• Hold a bachelor's degree in an appropriate discipline;

• Have a minimum of five (5) years of relevant experience in business analysis in the context of delivering business solution projects, including at least three years in KYC/KYB, Customer Lifecycle Management (CLM) or regulatory compliance at a financial institution;

• Know the regulatory requirements related to KYC for a clientele of legal and institutional entities, including KYB, ownership structures, ultimate beneficiaries and exemptions;

• Proficient in writing business requirements, use cases, acceptance criteria and traceability matrices as well as process modeling with BPMN or an equivalent tool;

• Experience in feasibility analysis and solution evaluation or selection;

• Demonstrate experience working with compliance, legal, and IT teams in an Agile environment, as well as proficiency in Jira and Confluence;

• Have an advanced command of English in order to consult regulatory documentation and interact with English-speaking suppliers and partners;

• Knowledge of customer lifecycle management and KYC platforms, including regulatory rules engines, identity verification solutions, and continuous monitoring mechanisms (an asset);

• Knowledge of capital market activities and the regulatory framework applicable to derivatives and securities (an asset);

• Knowledge of issues related to master data, data quality and customer data governance (an asset);

• Demonstrate an ability to simplify complex regulatory requirements and communicate effectively with executive stakeholders;

• Be comfortable managing uncertainty and ambiguity and balancing the needs of different stakeholders;

• Lead business discussions and direct exchanges towards concrete decisions;

• Demonstrate a proactive approach, rigor, attention to detail and critical thinking;

• Work independently and collaboratively, even under pressure;

• Work from Canada.
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