Job opportunity
Mortgage Loyalty Specialist - Complex Case Resolution
Manulife/John Hancock
Manulife/John Hancock is seeking a skilled Mortgage Administration Specialist in Montreal to handle complex, escalated cases from intake to resolution. The role leverages strong mortgage knowledge with risk awareness to resolve issues across multiple workflows and systems.
You will contribute to quality, knowledge transfer, and continuous improvement while partnering with Loyalty, technology, and operations teams to protect client information and ensure compliant processes.
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Apply on source site You will contribute to quality, knowledge transfer, and continuous improvement while partnering with Loyalty, technology, and operations teams to protect client information and ensure compliant processes.
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