Apply technical support and account control skills at Desjardins while administering specialized products and member and client accounts. The position is hybrid.
This Product Administration Technician provides administrative support to Desjardins components and assists with technical work and analysis. You help maintain reliable processes through information management, data processing, event analysis, and system changes. Sound decisions and a tailored approach are essential when supporting practitioners and experienced employees.
Key Responsibilities:

Administer specialized products and member and client accounts
Support projects and resolve operational issues technically
Prepare technical notes that strengthen user knowledge
Guide practitioners in procedures, tools, and systems
Follow controls and authorizations for products and accounts
Requirements:

Related general college diploma
Minimum one year of relevant experience
Alternative qualification and experience combinations may qualify
French knowledge is required
Intermediate-advanced English proficiency for duties and work tools
Use customer focus, decision quality, and technical analysis to support Desjardins accounts, systems, and specialized products.

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Technical Support Product Accounts