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Job opportunity

Automotive Service Department Manager

Fountain Tire Ltd.

Western Alberta (Jasper), Alberta
Lead mechanical and tire services at Fountain Tire Edson, using advanced automotive knowledge and customer-focused communication daily. This is an onsite service department role.
As Service Manager, you will oversee operations, quality assurance, and customer satisfaction. The position requires five-plus years of automotive industry experience, commercial automotive expertise, leadership ability, and strong business process focus. You will coordinate technicians, customers, bookings, and shop standards while supporting productive service operations.
Key Responsibilities:

Oversee mechanical and tire services
Set quality standards for shop activities
Create work orders and arrange technician bookings
Provide quotes and obtain customer authorization
Address complaints and complete customer follow-up
Requirements:

Five-plus years of automotive industry experience
Advanced mechanical and tire service knowledge
Proven leadership focused on operations and processes
Commercial and out-of-province inspection certifications
Strong communication, integrity, and accountability
Bring automotive leadership, service expertise, and operational discipline to Fountain Tire Edson as Service Manager.

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