Job opportunity
Account Manager IV
IGT
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Account Manager IV
role at
IGT
1 week ago Be among the first 25 applicants
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Job Description
The Account Manager is responsible for developing and maintaining key customer relationships, ensuring high customer satisfaction with PlayDigital IGT products and services, and maximizing revenue opportunities. The focus will be on the growth and success of designated markets.
The successful candidate will develop a comprehensive understanding of the business and casino gaming market, becoming a trusted advisor to customers. Strong communication skills, a client-friendly manner, flexibility, and the ability to thrive in challenging environments are essential. Knowledge of casino products, especially the PlayDigital IGT game library, is advantageous.
The Account Manager oversees the entire customer experience, collaborating with customers and internal teams such as Product and Delivery to meet expectations, manage satisfaction, and ensure financial performance.
An understanding of online casino operations, marketing, game promotions, and KPIs is necessary to help improve customer performance through open dialogue.
Responsibilities
Develop market initiatives and strategies for account growth
Support teams within designated markets
Build customer relationships at all levels for high satisfaction
Maximize revenue opportunities
Monitor financial performance of accounts
Coordinate with cross-functional teams for customer success
Launch products timely, promote games, and optimize revenue through campaigns and marketing efforts
Identify new sales opportunities and assess financial performance
Maintain industry knowledge and company product expertise
Serve as escalation point for customer issues
Assist in prospecting and acquiring new customers
Gather and prioritize customer feedback for product development
Qualifications
At least 5 years of experience as an account manager, preferably in gaming
Strong team player with a positive attitude
Proven ability to build relationships with executives and peers
Willingness to travel occasionally
Keys to Success
Foster innovation
Additional Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Business Development, Marketing, Sales
Industry: Gambling Facilities and Casinos
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Apply on source site Account Manager IV
role at
IGT
1 week ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Job Description
The Account Manager is responsible for developing and maintaining key customer relationships, ensuring high customer satisfaction with PlayDigital IGT products and services, and maximizing revenue opportunities. The focus will be on the growth and success of designated markets.
The successful candidate will develop a comprehensive understanding of the business and casino gaming market, becoming a trusted advisor to customers. Strong communication skills, a client-friendly manner, flexibility, and the ability to thrive in challenging environments are essential. Knowledge of casino products, especially the PlayDigital IGT game library, is advantageous.
The Account Manager oversees the entire customer experience, collaborating with customers and internal teams such as Product and Delivery to meet expectations, manage satisfaction, and ensure financial performance.
An understanding of online casino operations, marketing, game promotions, and KPIs is necessary to help improve customer performance through open dialogue.
Responsibilities
Develop market initiatives and strategies for account growth
Support teams within designated markets
Build customer relationships at all levels for high satisfaction
Maximize revenue opportunities
Monitor financial performance of accounts
Coordinate with cross-functional teams for customer success
Launch products timely, promote games, and optimize revenue through campaigns and marketing efforts
Identify new sales opportunities and assess financial performance
Maintain industry knowledge and company product expertise
Serve as escalation point for customer issues
Assist in prospecting and acquiring new customers
Gather and prioritize customer feedback for product development
Qualifications
At least 5 years of experience as an account manager, preferably in gaming
Strong team player with a positive attitude
Proven ability to build relationships with executives and peers
Willingness to travel occasionally
Keys to Success
Foster innovation
Additional Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Business Development, Marketing, Sales
Industry: Gambling Facilities and Casinos
#J-18808-Ljbffr