Support training logistics, skills development, and quality assurance as a Technician at Desjardins. Apply process analysis and technical problem-solving expertise.
This technician role assists with needs analysis, training logistics, and delivery. You will collaborate technically with your unit while supporting activities, initiatives, and processes. The work includes researching information management, analyzing data processing, and improving methods and procedures.
Key Responsibilities:

Provide technical support for operational issues
Support training logistics and delivery activities
Help roll out and maintain software processes
Train users on tools and systems
Prepare technical notes for users
Requirements:

College diploma in a related field
Minimum two years of relevant experience
Knowledge of French required
Sound decision-making skills for technical problems
Ability to tailor approaches as needed
Bring training coordination, process analysis, and technical support skills to Desjardins’ skills development and service improvement activities.

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Training and Skills Development Technician