Job opportunity
Bilingual Customer Care Representative Tempur Sealy
Tempur Sealy International
Enhance customer satisfaction as a Bilingual Customer Care Representative at Tempur Sealy. This role focuses on providing timely support through various communication channels in a dynamic work environment.
Join Tempur Sealy as the primary contact for customers, dealers, and sales teams. Bring your passion for customer service and problem-solving skills to deliver first-class experiences. Your expertise in order processing and troubleshooting will be key in satisfying customer inquiries and maintaining effective communication with retail partners.
Key Responsibilities:
• Manage inbound calls, emails, and instant messages from customers
• Provide accurate and timely responses to customer inquiries
• Assist dealers and end users with claims, troubleshooting, and orders
• Collaborate across departments to resolve customer issues
• Other duties as assigned
Requirements:
• Minimum 3 years in customer service or call center role
• Bilingual in French and English
• Strong communication and organizational skills
• Proficiency in Microsoft Excel and PowerPoint
• Ability to thrive in a fast-paced environment
Leverage your communication skills and customer-focused attitude to excel at Tempur Sealy and support effective solutions.
#J-18808-Ljbffr
Apply on source site Join Tempur Sealy as the primary contact for customers, dealers, and sales teams. Bring your passion for customer service and problem-solving skills to deliver first-class experiences. Your expertise in order processing and troubleshooting will be key in satisfying customer inquiries and maintaining effective communication with retail partners.
Key Responsibilities:
• Manage inbound calls, emails, and instant messages from customers
• Provide accurate and timely responses to customer inquiries
• Assist dealers and end users with claims, troubleshooting, and orders
• Collaborate across departments to resolve customer issues
• Other duties as assigned
Requirements:
• Minimum 3 years in customer service or call center role
• Bilingual in French and English
• Strong communication and organizational skills
• Proficiency in Microsoft Excel and PowerPoint
• Ability to thrive in a fast-paced environment
Leverage your communication skills and customer-focused attitude to excel at Tempur Sealy and support effective solutions.
#J-18808-Ljbffr