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Job opportunity

Call Attendant for ECMM Booking Team

Dynacare

Hants County (Shubenacadie), Nova Scotia
Become an essential part of East Coast Mobile Medical's Booking Team as a Call Attendant. This role involves booking appointments and engaging with numerous front-line staff members every day.

The Call Attendant will play a pivotal role in coordinating appointments for Occupational Health and Wellness needs. As a full-time, on-site employee, you will effectively communicate with company representatives, donors, and collectors. The position requires a strong focus on customer service, problem resolution, and effective communication skills.

Key Responsibilities:
• Book appointments for Occupational Health and Wellness clients
• Handle inbound/outbound calls for testing coordination
• Document all call interactions accurately
• Resolve booking inquiries efficiently
• Maintain compliance with operational protocols

Requirements:
• High School diploma required
• Excellent oral and written communication skills
• Strong organizational and prioritizing abilities
• Computer knowledge for data entry tasks
• Bilingualism is an asset

Enhance your customer service experience while contributing significantly to ECMM's client satisfaction and operational success.
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