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L3 Tech Service Lead - AI-Driven Workplace Optimizer

Odyssey Global

Montreal, Quebec
Odyssey Global is seeking a Technology Service Lead, L3 Support to oversee advanced technical support and continuous improvement of the collaboration and productivity tech stack for employees in Montreal and Toronto.
You will perform root cause analysis, drive platform enhancements, and collaborate with IT teams, vendors, security, architecture, and business partners to elevate employee experience with AI-enabled tools and self-service options.

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