Help customers navigate building material orders at Crossroads C&I with product knowledge, professional communication, and practical problem-solving abilities. Support customers through accurate service.
This Customer Service Representative provides product information and order assistance for a Crossroads C&I branch. The position works across Outside Sales, Inside Sales, Production, Credit, and Delivery to support fulfillment. A personable, enthusiastic approach helps maintain positive customer relationships.
Key Responsibilities:

Provide customers with product information and order support
Deliver world-class service through positive customer rapport
Process dealer orders and customer requests on computers
Review system-generated acknowledgements for order details
Perform additional assigned duties and responsibilities
Requirements:

One to two years in a customer service role
Personable, enthusiastic, and engaging personality
Strong verbal and written communication skills
Ability to perform basic math calculations
Proficient computer skills for order processing
Bring communication, computer, and problem-solving strengths to customer support for Crossroads C&I building material orders.

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Building Materials Customer Service Representative