Security Technician Service Specialists in Edmonton troubleshoot installed security systems and deliver technical customer support for Convergint. Fire, security, and automation experience matter.
Convergint is recruiting a Security Technician Service Specialist for moderately complex installed systems. The work supports existing customers through service calls, maintenance, repairs, troubleshooting, system checkouts, and small project installations. Technical support for end users and accurate service reporting are also included.
Key Responsibilities:

Respond to scheduled, emergency, and after-hours customer service calls
Diagnose, troubleshoot, repair, and debug installed systems
Complete maintenance, replacements, and small project installations
Prepare detailed service reports for invoicing and job tracking
Provide technical guidance and support to end users
Requirements:

Minimum two years of relevant field service experience
Technical experience with security, fire, or automation systems
Solid programming and troubleshooting skills
Diploma in Electronics preferred
Relevant trade experience preferred
Apply technical troubleshooting, customer support, and repair expertise to installed Fire, Security, and Building Automation Systems.

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