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Job opportunity

Operations Administrator II

Federal Express Corporation Canada

Montreal, Quebec
FedEx is looking for an

Operations Administrator II

to join their team at the

Saint-Laurent, Quebec

facility located at 6415 Cote de Liesse. This is a

full-time position

within the Facility Operations division of

Federal Express Corporation Canada , offering an opportunity to work at the heart of one of Canada's most recognized logistics networks.
In this role, you'll be the first point of contact for customers while also keeping operations running smoothly behind the scenes. From

records management

and

quality assurance

to handling damaged parcels and coordinating linehaul activity, the day-to-day work is varied, fast-paced, and essential to on-time delivery performance.
About the Role: Operations Administrator II

The

Operations Administrator II

is responsible for performing

clerical and administrative functions

across hub and station operational areas. This includes supporting

linehaul operations , maintaining

records management

systems, contributing to

quality assurance

processes, and delivering front-line

customer service . You'll also tend to damaged and incorrectly addressed packages in a timely manner to help optimize delivery timelines.
Given the bilingual nature of the Quebec workplace, candidates residing in Quebec must be fluent in both

French and English . The role requires strong attention to detail, the ability to manage

shifting priorities , and a professional approach when interacting with customers and colleagues alike. Shift details will be confirmed upon hiring.
Benefits and Salary

FedEx Canada offers a

full-time regular employment

position with the stability and reputation of a globally recognized logistics company. While specific compensation details were not listed in this posting, FedEx is known for offering competitive pay and benefits packages to its Canadian employees. For precise compensation information, candidates are encouraged to inquire during the recruitment process.
Job Details

Job Type:

Full-Time, Regular
Company:

Federal Express Corporation Canada
Location:

6415 Cote de Liesse, Saint-Laurent, QC H4T 1E5
Responsibilities

The

Operations Administrator II

plays a key role in keeping the hub and station running efficiently. Strong

administrative follow-through

and clear communication are central to success in this position.
Perform clerical and administrative functions

across all hub and station operational areas, including linehaul and quality assurance
Serve as the first point of contact

for customers, handling a variety of inquiries with professionalism and efficiency
Process damaged and incorrectly addressed packages

in a timely manner to minimize delivery delays
Manage records

in accordance with company standards across all assigned operational areas
Support quality assurance

activities as required within the hub and station environment
Handle data entry and review

using general business tools including typing, phone, copier, and fax
Use Microsoft Office software

and web-based applications to complete daily assignments and reporting
Manage multiple tasks and shifting priorities

while maintaining high accuracy and attention to detail in a fast-paced environment
Requirements / Skills

FedEx is looking for a candidate who brings solid

administrative and customer service experience

to the table, ideally with exposure to a

dock operations or distribution centre

environment. The ideal person is organized, tech-savvy, and comfortable juggling competing priorities without losing focus on accuracy or professionalism.
High School Diploma or GED

is required for this position
Two (2) years of customer service, clerical, or related experience

required; experience in a dock operations or distribution centre setting is preferred
General business skills

including typing, data entry and review, and use of phone, copier, and fax
Microsoft Office proficiency

and comfort with web-based applications
Customer service skills

to respond effectively and professionally to a range of requests
Time management, organizational, and multi-tasking abilities

suited to a fast-paced environment with changing priorities
Bilingualism in French and English

is required for candidates residing in Quebec
Two (2) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred. General business skills such as typing; data entry and review; and use of phone, copier and fax.

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