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Job opportunity

Customer Service Representative

Oldham Batteries Canada Inc.

Montreal, Quebec
Oldham is looking for a Customer Service Representative to join our team.
This person must respond to requests for information, process orders and follow up on files with rigor. He/she must collaborate with different departments to offer a smooth and efficient customer experience. Excellent communication skills, a sense of priorities and a focus on customer satisfaction are essential qualities for this key role.

Coordinate the various tasks involved in receiving and shipping materials.

Inspect, correct and classify incoming parts.

Report missing or damaged merchandise.

Validate receipt of material delivered by truck using a checklist and a receipt form.

Participate in production operations.

Unload and load steel onto trucks; operate forklift and other mechanical handling equipment.

Keep track of parts. Store materials in appropriate locations.

Perform all other related tasks.

Skills required

Good time and priority management

Strong sense of health and safety at work

Ability to work in a team

Flexibility and adaptability

Good analytical skills

Qualifications required

DES

Experience in steel fabrication and crane operation

Forklift truck operator’s card

Knowledge of steel products (an asset)

Permanent full-time position (40 hours/week)

Employee referral bonus

Annual allowance of $285 for the purchase of work boots

Work clothing provided

Pay at time-and-a-half after 40 hours

Vacation pay with each paycheck, allowing access to employment insurance during vacation period

Health and wellness

Access to full dining room

Access to on-site gym

Active social committee: Christmas party, sugar shack, field hockey tickets, golf tournament, etc.

Work-life balance

Daytime schedule, Monday to Friday

2 free vacations after 3 months’ seniority

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