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Job opportunity

AI Digital Agent Developer at McKesson

McKesson Corporation

Mississauga, Ontario
Drive healthcare transformation as an AI Digital Agent Developer at McKesson. Design and build cutting-edge conversational AI solutions that elevate customer experiences across various channels.

This role requires 2+ years of experience creating AI agents or conversational solutions. You will focus on optimizing customer interactions using the Sierra Agent OS while collaborating with engineers and stakeholders. Hands-on experience with prompt engineering, NLU, and API integrations is essential for your success.

Key Responsibilities:
• Design AI agents within Sierra Agent OS
• Build reusable models for diverse use cases
• Analyze conversation performance metrics
• Optimize workflows and handoff experiences
• Collaborate on AI orchestration strategies

Requirements:
• 2+ years in AI agent development
• Bachelor’s degree in relevant field
• Experience with conversational design and intent modeling
• Knowledge of APIs and JSON
• Strong problem-solving and collaboration skills

Shape the future of healthcare delivery with your expertise in conversational AI at McKesson.
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