Job opportunity
French Travel Experience Agent
American Express
Turn travel expertise into exceptional Premium Card Member experiences as a French-speaking American Express agent working remotely across multiple service channels.
American Express Global Servicing oversees consumer travel and concierge experiences while bringing a human touch to customer interactions. In this agent role, you will surpass expectations, manage chat, email, and voice contacts, and recommend relevant services. Daily computer use and Sabre GDS training support your work.
Key Responsibilities:
Surpass client expectations through travel passion
Provide exceptional travel and concierge experiences
Manage daily responsibilities across multiple communication channels
Use travel tools throughout each working day
Recommend relevant products and services confidently
Requirements:
Fluent French speaking and writing ability
Domestic or international travel sales experience
Strong spoken and written communication skills
Resilience and composure under pressure
Strong time-management and multitasking skills
Apply travel sales, French communication, and customer relationship skills while creating memorable concierge experiences for American Express members.
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Apply on source site American Express Global Servicing oversees consumer travel and concierge experiences while bringing a human touch to customer interactions. In this agent role, you will surpass expectations, manage chat, email, and voice contacts, and recommend relevant services. Daily computer use and Sabre GDS training support your work.
Key Responsibilities:
Surpass client expectations through travel passion
Provide exceptional travel and concierge experiences
Manage daily responsibilities across multiple communication channels
Use travel tools throughout each working day
Recommend relevant products and services confidently
Requirements:
Fluent French speaking and writing ability
Domestic or international travel sales experience
Strong spoken and written communication skills
Resilience and composure under pressure
Strong time-management and multitasking skills
Apply travel sales, French communication, and customer relationship skills while creating memorable concierge experiences for American Express members.
#J-18808-Ljbffr