Job opportunity
Parts Customer Service Representative
Omega Environmental Technologies
Support customers from Hammond, Ingersoll, Ontario, using active listening and parts identification skills in this administrative position.
The Parts Representative provides product, pricing, availability, and order information across telephone, email, online chat, and in-person channels. You will process accurate parts orders, monitor availability with Purchasing, and address customer concerns. The work also includes maintaining records, supporting Accounts Receivable collection, and occasional Shipping backup.
Key Responsibilities:
Identify parts requirements using catalogues and internal product information
Provide availability, pricing, product, and order status information
Process accurate orders for parts, products, or services
Resolve discrepancies involving orders, availability, and delivery
Maintain customer accounts and interaction records
Requirements:
High school diploma or equivalent
Excellent communication and active listening skills
Strong service orientation and problem-solving abilities
Proficiency with Word, Excel, and Outlook
Two or more years in parts or related B2B service preferred
Apply your parts knowledge, order processing accuracy, and customer service skills while supporting customers in Hammond, Ingersoll.
#J-18808-Ljbffr
Apply on source site The Parts Representative provides product, pricing, availability, and order information across telephone, email, online chat, and in-person channels. You will process accurate parts orders, monitor availability with Purchasing, and address customer concerns. The work also includes maintaining records, supporting Accounts Receivable collection, and occasional Shipping backup.
Key Responsibilities:
Identify parts requirements using catalogues and internal product information
Provide availability, pricing, product, and order status information
Process accurate orders for parts, products, or services
Resolve discrepancies involving orders, availability, and delivery
Maintain customer accounts and interaction records
Requirements:
High school diploma or equivalent
Excellent communication and active listening skills
Strong service orientation and problem-solving abilities
Proficiency with Word, Excel, and Outlook
Two or more years in parts or related B2B service preferred
Apply your parts knowledge, order processing accuracy, and customer service skills while supporting customers in Hammond, Ingersoll.
#J-18808-Ljbffr