Job opportunity
TD Banking Customer Experience Associate
TD Bank Group
Build customer confidence at TD Canada Trust through financial guidance, digital banking education, and responsive service in Saint-Hubert, Quebec.
As a Personal Banking Associate, you will establish and maintain customer relationships while addressing day-to-day banking needs. Your work includes service transactions, customer problem resolution, referrals, and education about digital channels. You will also help frontline colleagues resolve critical issues and report non-standard matters.
Key Responsibilities:
Build relationships through customer advice and service transactions
Resolve customer problems involving banking solutions
Strengthen digital confidence through customer education
Refer customers to appropriate staff and internal partners
Report critical and non-standard matters to management
Requirements:
High School diploma or relevant experience
Investment Funds Canada or equivalent certification within 90 days
Related post-secondary or undergraduate degree preferred
Strong administration, organization, planning, and time management
Ability to manage changing priorities independently
Bring relationship-building, digital banking, and customer problem-resolution skills to TD’s Personal Banking Associate team.
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Apply on source site As a Personal Banking Associate, you will establish and maintain customer relationships while addressing day-to-day banking needs. Your work includes service transactions, customer problem resolution, referrals, and education about digital channels. You will also help frontline colleagues resolve critical issues and report non-standard matters.
Key Responsibilities:
Build relationships through customer advice and service transactions
Resolve customer problems involving banking solutions
Strengthen digital confidence through customer education
Refer customers to appropriate staff and internal partners
Report critical and non-standard matters to management
Requirements:
High School diploma or relevant experience
Investment Funds Canada or equivalent certification within 90 days
Related post-secondary or undergraduate degree preferred
Strong administration, organization, planning, and time management
Ability to manage changing priorities independently
Bring relationship-building, digital banking, and customer problem-resolution skills to TD’s Personal Banking Associate team.
#J-18808-Ljbffr