Job opportunity
Customer Experience Manager at Indigo
Indigo-Books-
Shape exceptional customer journeys with Indigo as the Customer Experience Manager. Lead a dedicated team to enhance store performance and omni sales results.
As a vital member of the Indigo leadership team, you will be responsible for ensuring a seamless customer experience across all platforms. This managerial role demands proficiency in sales analysis, staff motivation, and data-driven decision-making. By championing technology to elevate customer engagement, you will create a thriving environment for both employees and customers.
Key Responsibilities:
• Manage team to provide outstanding customer service
• Analyze sales performance and create action plans
• Advocate for customer-centric decision-making
• Lead omni-sales initiatives with effective technology
• Organize national and local store events
Requirements:
• 2-3 years of management experience in retail
• Preferred college degree or equivalent experience
• Availability for flexible work schedule
• Ability to lift up to 40 pounds safely
• Bilingualism in French/English for Quebec locations
Elevate customer experiences and inspire your team at Indigo as Customer Experience Manager.
#J-18808-Ljbffr
Apply on source site As a vital member of the Indigo leadership team, you will be responsible for ensuring a seamless customer experience across all platforms. This managerial role demands proficiency in sales analysis, staff motivation, and data-driven decision-making. By championing technology to elevate customer engagement, you will create a thriving environment for both employees and customers.
Key Responsibilities:
• Manage team to provide outstanding customer service
• Analyze sales performance and create action plans
• Advocate for customer-centric decision-making
• Lead omni-sales initiatives with effective technology
• Organize national and local store events
Requirements:
• 2-3 years of management experience in retail
• Preferred college degree or equivalent experience
• Availability for flexible work schedule
• Ability to lift up to 40 pounds safely
• Bilingualism in French/English for Quebec locations
Elevate customer experiences and inspire your team at Indigo as Customer Experience Manager.
#J-18808-Ljbffr