Job opportunity
Shift Supervisor
DQ Grill & Chill Restaurant
Core Responsibilities:
Team Leadership:
Supervise, coach, train, and motivate crew members during shifts.
Operations & Service:
Monitor speed of service, eliminate bottlenecks, and ensure accurate order fulfillment.
Quality & Safety:
Maintain food safety, sanitation, temperature controls, portioning, and product rotation standards.
Customer Relations:
Handle customer complaints or special requests quickly and professionally.
Administrative Support:
Assist management with cash handling, opening/closing duties, inventory, and stocking.
Hands-On Support:
Step in to work front-counter, drive-thru, or kitchen/grill stations as needed.
Requirements & Qualifications:
Experience:
Typically requires 3 to 12 months of high-volume fast-food or quick-service restaurant (QSR) experience, with prior leadership or supervisory experience preferred.
Education:
High school diploma, GED, or equivalent is frequently required.
Certifications:
Ability to obtain or hold a
ServSafe
certification may be requested.
Physical Demands:
Ability to stand and walk for long periods, work in varying temperature ranges, and lift up to
50 pounds .
Availability:
Flexible schedule, including nights, weekends, and holidays.
#J-18808-Ljbffr
Apply on source site Team Leadership:
Supervise, coach, train, and motivate crew members during shifts.
Operations & Service:
Monitor speed of service, eliminate bottlenecks, and ensure accurate order fulfillment.
Quality & Safety:
Maintain food safety, sanitation, temperature controls, portioning, and product rotation standards.
Customer Relations:
Handle customer complaints or special requests quickly and professionally.
Administrative Support:
Assist management with cash handling, opening/closing duties, inventory, and stocking.
Hands-On Support:
Step in to work front-counter, drive-thru, or kitchen/grill stations as needed.
Requirements & Qualifications:
Experience:
Typically requires 3 to 12 months of high-volume fast-food or quick-service restaurant (QSR) experience, with prior leadership or supervisory experience preferred.
Education:
High school diploma, GED, or equivalent is frequently required.
Certifications:
Ability to obtain or hold a
ServSafe
certification may be requested.
Physical Demands:
Ability to stand and walk for long periods, work in varying temperature ranges, and lift up to
50 pounds .
Availability:
Flexible schedule, including nights, weekends, and holidays.
#J-18808-Ljbffr