Job opportunity
Healthcare Customer Service Coordinator
Motion (formerly Motion Specialties)
Coordinate client care communications for Motion in Whitby, Ontario, connecting customers, healthcare practitioners, and internal teams with empathy and precision.
Motion is adding a responsive Customer Service Representative to its Canadian mobility and accessibility solutions network. This role manages daily client interactions while supporting billing, payments, deposits, and order administration. Success requires customer-facing experience, Microsoft Office proficiency, database familiarity, and comfort learning new software quickly.
Key Responsibilities:
Engage clients, loved ones, practitioners, and visitors
Maintain accurate billing, payment, and deposit processes
Coordinate client order details with internal teams
Communicate paperwork requirements and completion status
Provide friendly responses to urgent inquiries
Requirements:
Several years of customer-facing experience
Experience managing deadlines in office environments
Ability to build relationships and find suitable solutions
Comfort handling simultaneous phone, email, and in-person requests
Clean criminal background check and bondable status
Use organized coordination, empathetic service, and healthcare communication skills to support Motion clients and practitioners in Whitby.
#J-18808-Ljbffr
Apply on source site Motion is adding a responsive Customer Service Representative to its Canadian mobility and accessibility solutions network. This role manages daily client interactions while supporting billing, payments, deposits, and order administration. Success requires customer-facing experience, Microsoft Office proficiency, database familiarity, and comfort learning new software quickly.
Key Responsibilities:
Engage clients, loved ones, practitioners, and visitors
Maintain accurate billing, payment, and deposit processes
Coordinate client order details with internal teams
Communicate paperwork requirements and completion status
Provide friendly responses to urgent inquiries
Requirements:
Several years of customer-facing experience
Experience managing deadlines in office environments
Ability to build relationships and find suitable solutions
Comfort handling simultaneous phone, email, and in-person requests
Clean criminal background check and bondable status
Use organized coordination, empathetic service, and healthcare communication skills to support Motion clients and practitioners in Whitby.
#J-18808-Ljbffr