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Job opportunity

Join TD as a Personal Banking Associate

TD Bank Group

Montreal, Quebec
Join TD in Saint-Léonard as a Personal Banking Associate. Provide exemplary banking solutions while educating customers on digital platforms and resolving inquiries efficiently.

In this role, you'll leverage your skills to engage with customers, guide them to the right solutions, and help resolve any service-related issues. With a focus on communication and problem-solving, you will also support frontline operations and recommend process improvements to enhance customer satisfaction.

Key Responsibilities:
• Provide daily banking advice and service solutions
• Assess customer needs for proper referrals
• Promote digital banking education to customers
• Support staff with transaction resolutions
• Suggest enhancements for smoother operations

Requirements:
• High School diploma and relevant experience of 1+ years
• Investment Funds Canada (IFC) certification required post-hire
• Proficient in MS Office and branch software
• Strong planning and organizational skills
• Excellent verbal and written communication abilities

Empower customers by delivering comprehensive banking support in your role at TD in Saint-Léonard.
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