Job opportunity
Inside Sales - Academic Intake Specialist
IHE School - Interior Heavy Equipment Operator School
Since 2005, IHE Heavy Equipment Operator Training School has helped thousands of students launch rewarding careers in the heavy equipment industry.
Through a combination of classroom learning and hands-on equipment training, we provide students with the skills, confidence, and industry experience needed to succeed in today's workforce.
As we continue to grow across Canada, we are seeking motivated, relationship-driven individuals to join our Enrollment Team as an Academic Intake Specialist (AIS).
This role is much more than sales.
You will be a trusted advisor, coach, and advocate, helping prospective students navigate an important life decision and take the first step toward a new career.
Position: Academic Intake Specialist (AIS)
Schedule: Full-Time, In Office
Compensation
$45,700 annual base salary plus uncapped commission. Successful performers can expect on-target earnings of approximately $90,000 annually. Competitive benefits, RRSP matching, and wellness programs
Position Summary
The Academic Intake Specialist is responsible for guiding prospective students through the enrollment process, from initial inquiry through registration.
Successful candidates build meaningful relationships, provide exceptional customer service, identify student needs, and confidently help individuals make informed decisions about their education and career goals.
The role requires strong communication skills, attention to detail, consultative sales ability, and a genuine desire to help others succeed.
Key Responsibilities
Student Recruitment & Enrollment
Serve as the primary point of contact for prospective students
Guide candidates through the admissions and enrollment process
Conduct inbound and outbound calls with prospective students
Build trust and rapport through meaningful conversations
Explain program offerings, funding options, career opportunities, and enrollment requirements
Support prospective students in overcoming barriers to enrollment
Relationship Building & Follow-Up
Develop and maintain strong relationships with prospective students
Execute timely and consistent follow-up activities
Maintain momentum throughout the enrollment process
Utilize student success stories and industry opportunities to inspire prospective students
Ensure all inquiries receive professional and accurate responses
Sales & Conversion Excellence
Manage a full enrollment pipeline from inquiry to registration
Consistently work toward individual and team enrollment goals
Handle objections professionally and confidently
Identify opportunities to improve conversion and student engagement
Maintain a high level of integrity and professionalism throughout the sales process
CRM & Administration
Maintain accurate and up-to-date records within the CRM system
Track activities, communications, and enrollment status
Complete administrative tasks and documentation accurately and on time
Ensure compliance with internal processes and enrollment procedures
Work closely with Marketing, Registry, Student Services, and Operations teams
Share market insights and student feedback to improve processes
Support a positive, collaborative, and high-performing team environment
Contribute to ongoing improvements in the student journey and enrollment experience
What Success Looks Like
Successful Academic Intake Specialists:
Consistently meet or exceed enrollment goals
Deliver exceptional service to prospective students
Maintain strong CRM discipline and data accuracy
Build lasting relationships with students and partners
Convert opportunities through trust, consistency, and follow-throughI
What You Bring
Strong communication and relationship-building skills
Excellent organizational and time-management abilities
Confidence in handling multiple priorities in a fast-paced environment
Problem-solving mindset and ability to work independently
Attention to detail and commitment to accuracy
Positive, professional, and customer-focused approach
Genuine desire to help others achieve their goals
Minimum Qualifications
Required
3+ years of experience in sales, recruitment, admissions, customer service, or a similar client-facing role
2+ years of administrative experience
Experience managing customer relationships and follow-up activities
Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Strong communication skills, both written and verbal
Ability to work independently and as part of a team
Proven ability to manage multiple priorities while maintaining accuracy and professionalism
Assets
Experience in education, admissions, recruitment, or training environments
Knowledge of the heavy equipment, construction, trades, or transportation industries
Experience working with CRM systems
Previous experience achieving sales or enrollment targets
Why Join IHE?
Competitive salary and bonus structure
Opportunity to make a meaningful impact on people's lives and careers
Supportive and collaborative team environment
Extended Health & Benefits Program
RRSP Matching Program
Health & Wellness Spending Account
Employee discounts through exclusive vendor partners
Ongoing learning and professional development opportunities
A growing organization with advancement opportunities
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Apply on source site Through a combination of classroom learning and hands-on equipment training, we provide students with the skills, confidence, and industry experience needed to succeed in today's workforce.
As we continue to grow across Canada, we are seeking motivated, relationship-driven individuals to join our Enrollment Team as an Academic Intake Specialist (AIS).
This role is much more than sales.
You will be a trusted advisor, coach, and advocate, helping prospective students navigate an important life decision and take the first step toward a new career.
Position: Academic Intake Specialist (AIS)
Schedule: Full-Time, In Office
Compensation
$45,700 annual base salary plus uncapped commission. Successful performers can expect on-target earnings of approximately $90,000 annually. Competitive benefits, RRSP matching, and wellness programs
Position Summary
The Academic Intake Specialist is responsible for guiding prospective students through the enrollment process, from initial inquiry through registration.
Successful candidates build meaningful relationships, provide exceptional customer service, identify student needs, and confidently help individuals make informed decisions about their education and career goals.
The role requires strong communication skills, attention to detail, consultative sales ability, and a genuine desire to help others succeed.
Key Responsibilities
Student Recruitment & Enrollment
Serve as the primary point of contact for prospective students
Guide candidates through the admissions and enrollment process
Conduct inbound and outbound calls with prospective students
Build trust and rapport through meaningful conversations
Explain program offerings, funding options, career opportunities, and enrollment requirements
Support prospective students in overcoming barriers to enrollment
Relationship Building & Follow-Up
Develop and maintain strong relationships with prospective students
Execute timely and consistent follow-up activities
Maintain momentum throughout the enrollment process
Utilize student success stories and industry opportunities to inspire prospective students
Ensure all inquiries receive professional and accurate responses
Sales & Conversion Excellence
Manage a full enrollment pipeline from inquiry to registration
Consistently work toward individual and team enrollment goals
Handle objections professionally and confidently
Identify opportunities to improve conversion and student engagement
Maintain a high level of integrity and professionalism throughout the sales process
CRM & Administration
Maintain accurate and up-to-date records within the CRM system
Track activities, communications, and enrollment status
Complete administrative tasks and documentation accurately and on time
Ensure compliance with internal processes and enrollment procedures
Work closely with Marketing, Registry, Student Services, and Operations teams
Share market insights and student feedback to improve processes
Support a positive, collaborative, and high-performing team environment
Contribute to ongoing improvements in the student journey and enrollment experience
What Success Looks Like
Successful Academic Intake Specialists:
Consistently meet or exceed enrollment goals
Deliver exceptional service to prospective students
Maintain strong CRM discipline and data accuracy
Build lasting relationships with students and partners
Convert opportunities through trust, consistency, and follow-throughI
What You Bring
Strong communication and relationship-building skills
Excellent organizational and time-management abilities
Confidence in handling multiple priorities in a fast-paced environment
Problem-solving mindset and ability to work independently
Attention to detail and commitment to accuracy
Positive, professional, and customer-focused approach
Genuine desire to help others achieve their goals
Minimum Qualifications
Required
3+ years of experience in sales, recruitment, admissions, customer service, or a similar client-facing role
2+ years of administrative experience
Experience managing customer relationships and follow-up activities
Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Strong communication skills, both written and verbal
Ability to work independently and as part of a team
Proven ability to manage multiple priorities while maintaining accuracy and professionalism
Assets
Experience in education, admissions, recruitment, or training environments
Knowledge of the heavy equipment, construction, trades, or transportation industries
Experience working with CRM systems
Previous experience achieving sales or enrollment targets
Why Join IHE?
Competitive salary and bonus structure
Opportunity to make a meaningful impact on people's lives and careers
Supportive and collaborative team environment
Extended Health & Benefits Program
RRSP Matching Program
Health & Wellness Spending Account
Employee discounts through exclusive vendor partners
Ongoing learning and professional development opportunities
A growing organization with advancement opportunities
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