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Job opportunity

Bilingual Senior Collections Associate

Beyond Bilingual Inc.

Montreal, Quebec CAD 70,000
Bilingual Senior Collections Associate (Francophone-First)
Location

Montreal, Quebec

Job Type

On-site - Full-Time

Schedule

This position operates on a rotating shift scheduleMust have flexibility with their working hours

Some weeks may follow a standard Monday–Friday, 9:00 AM–5:00 PM schedule

Other rotations may include later shifts, with hours extending up to 9:00 PM

Weekend availability is required on a rotating basis

Saturday: 10:00 AM–6:00 PM

Sunday: 12:00 PM–5:00 PM

Important: All late/evening shifts and weekend shifts can be worked remotely from home.

Compensation

Up to $70,000 base salary + up to 10% bonus

Perks:

Comprehensive medical and dental benefits

80% of the benefit premiums are paid by company

Benefits become effective after 3 months of employment

3 weeks of vacation

Company Overview
Our clientis a Canadian financial services company that provides consumer financing for home improvements.

Qualifications & Requirements

Fully bilingual in French and English (verbal and written) required.

Bachelor's degree or higher in a relevant discipline.

Experience: 5+ years of experience in collections or credit management, preferably within financial services.

Extensive consumer collections experience is essential.

Strong experience managing the full collections cycle, including early-stage, late-stage, escalated accounts and recoveries.

The successful candidate should be a collections-focused professional; collections experience is more important than credit analysis or credit decisioning experience.

Previous experience within financial services is preferred, particularly:

Fintech

Banking

Automotive finance/auto industry

Technical Competence: Demonstrable expertise in collections, credit decisioning, and data analysis.

Excellent interpersonal, verbal, and written communication skills tailored to a diverse, national clientele.

Strong negotiation, problem-solving skills, high initiative, ownership, and strict attention to detail.

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