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Job opportunity

Customer Engagement Supervisor at Community Natural Foods

Community Natural Foods

Edmonton, Alberta
Drive customer satisfaction and team performance as the Customer Engagement Supervisor at Community Natural Foods. Lead, train, and motivate your team while promoting exceptional service in the vitamins and supplements section.

As a Supervisor, you will oversee Customer Engagement Clerks and Experts, scheduling daily activities and providing on-the-spot feedback to ensure top-notch customer service. Your ability to engage with customers effectively will enhance their shopping experience, drive sales, and promote ongoing store events.

Key Responsibilities:
• Supervise and schedule daily activities for clerks
• Train new team members and provide ongoing development
• Engage with customers to assess needs and provide solutions
• Address customer questions and complaints professionally
• Actively promote product knowledge and store offerings

Requirements:
• High School diploma required
• 3-5 years of retail experience
• In-depth knowledge of the Natural Foods Industry
• Exceptional customer service and communication skills
• Strong problem-solving and conflict resolution abilities

Enhance customer relationships and product expertise in a vibrant retail environment with Community Natural Foods.
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