Job opportunity
Patient Advocacy Specialist Windsor Hospital
Windsor Regional Hospital
Champion patient advocacy and communication as a Part-Time Patient Experience Specialist at Windsor Regional Hospital. Support families and caregivers during Emergency Department visits.
Reporting to the Director, Patient Partnership & Experience, this specialist collaborates across the hospital to support patients, families, clinicians, leaders, and staff. You will foster positive relationships, identify concerns in real time, and help create compassionate, respectful, responsive care. The position also contributes to engagement, feedback, and continuous quality improvement initiatives.
Key Responsibilities:
Advocate for patients and caregivers in the Emergency Department
Facilitate communication, collaboration, and concern escalation
Foster positive relationships between families and care teams
Create and monitor patient and family input mechanisms
Participate in education supporting strategic plan initiatives
Requirements:
Undergraduate degree in Social Sciences, Nursing, Adult Education, or related field
Social Work bachelor’s degree considered an asset
Strong verbal, written, and listening communication skills
Innovative, organized, solution-focused, and detail-oriented approach
Proven project follow-through and effective relationship-building abilities
Use patient advocacy, collaborative communication, and engagement skills to strengthen care experiences for Emergency Department patients and families.
#J-18808-Ljbffr
Apply on source site Reporting to the Director, Patient Partnership & Experience, this specialist collaborates across the hospital to support patients, families, clinicians, leaders, and staff. You will foster positive relationships, identify concerns in real time, and help create compassionate, respectful, responsive care. The position also contributes to engagement, feedback, and continuous quality improvement initiatives.
Key Responsibilities:
Advocate for patients and caregivers in the Emergency Department
Facilitate communication, collaboration, and concern escalation
Foster positive relationships between families and care teams
Create and monitor patient and family input mechanisms
Participate in education supporting strategic plan initiatives
Requirements:
Undergraduate degree in Social Sciences, Nursing, Adult Education, or related field
Social Work bachelor’s degree considered an asset
Strong verbal, written, and listening communication skills
Innovative, organized, solution-focused, and detail-oriented approach
Proven project follow-through and effective relationship-building abilities
Use patient advocacy, collaborative communication, and engagement skills to strengthen care experiences for Emergency Department patients and families.
#J-18808-Ljbffr