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Job opportunity

Client Growth Advisor at CDW

CO3000 CDW Canada Corporation

Toronto, Ontario
Elevate customer engagement as a Client Growth Advisor at CDW. Drive growth by identifying upsell and cross-sell opportunities within our established clientele.

In this essential role, you'll proactively analyze assigned accounts to uncover growth trajectories and engage in meaningful discovery conversations with customers. Collaborating closely with Sales and Renewal teams, you’ll ensure a seamless customer experience by leveraging insights and fostering relationships. This position emphasizes big-picture thinking while helping clients align with solutions that drive success.

Key Responsibilities:
• Identify potential growth opportunities within assigned accounts
• Conduct strategic discovery to understand customer needs
• Collaborate with Sales and Renewals for a unified approach
• Build trusted relationships via proactive engagement
• Track activity and opportunities in CRM systems

Requirements:
• 3–5 years of experience in Sales or Account Management
• Proven ability to discern customer needs and growth areas
• Strong communication and relationship-building skills
• Comfort with technology solutions and customer dynamics
• Experience in a customer-facing role is essential

Utilize your sales acumen, strategic thinking, and relationship-building skills to drive growth for CDW's valued clients.
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