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Job opportunity

Knowledge Management Analyst in Hybrid Role

Coast Capital Savings

Surrey, British Columbia
Become a Knowledge Management Analyst at Coast Capital, blending hybrid work with impactful knowledge solutions. This role focuses on SharePoint management and enhancing information flow for employees.

Coast Capital seeks a Knowledge Management Analyst with three to five years of relevant experience. You'll gather business requirements, maintain SharePoint solutions, and support content governance. This position also involves providing training and day-to-day user support for knowledge management tools.

Key Responsibilities:
• Create and maintain knowledge management documentation
• Gather business requirements for SharePoint workflows
• Collect and validate data for reports
• Develop and deliver training resources for tools
• Provide daily support and troubleshoot user issues

Requirements:
• Post-secondary degree in relevant field preferred
• 3-5 years in knowledge management or business analysis
• Strong knowledge of SharePoint and Microsoft 365
• Excellent written and verbal communication skills
• Understanding of content governance and accessibility standards

As a Knowledge Management Analyst, enhance employee experience through effective intranet tools and innovative solutions.
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