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Job opportunity

Member Service Centre Representative (Part-Time)

Firstontario Credit Union Limited

St. Catharines, Ontario
Why FirstOntario?

Competitive compensation packages

Top-tier health and wellness benefits, including comprehensive benefits packages and a yearly Personal Spending Account

Enhanced mental health benefits through SunLife and TELUS Health

Exclusive banking benefits

Up to $1000 per year towards professional development

Pension Plan

Hybrid work environment

Company-wide Employee Volunteer program (Blue Wave Program)

Employee and Family Assistance Program

Job Overview
Provide prompt, efficient and courteous transactional sales and service to members over the phone. Proactively assist members to ensure that their needs have been met and refer to other staff, as appropriate. Professionally and efficiently perform sales, service, and operational accountabilities as outlined below.

Primary Duties and Responsibilities
Provide prompt, efficient and courteous transactional sales and service to members over the phone. Proactively assist members to ensure that their needs have been met and refer to other staff, as appropriate. Professionally and efficiently perform sales, service, and operational accountabilities as outlined below.

Job Specifications and Technical Requirements

Grade 12 or equivalent

3 years office, credit union / bank cash experience

We're actively seeking diverse backgrounds and perspectives to help make FirstOntario better. At FirstOntario, inclusion, diversity, and equity aren't just "nice to have" - they're essential to our success.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.

This position is for an existing vacancy.

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