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Job opportunity

Product Operations Lead at Brex

F5 Remote Jobs

Vancouver, British Columbia 121.000 - 151.000
Steer product launches as the Product Operations Lead at Brex in Vancouver, British Columbia. This role combines operations and product management expertise to ensure successful feature releases and team efficiency.

In this pivotal position, you will manage the Product Operations team and spearhead operational readiness before each product launch. Your efforts will drive AI integration and enhance existing workflows. The role requires a solid foundation in product operations and collaboration across multiple teams to create a smooth launch experience and to maintain top-tier product documentation.

Key Responsibilities:
• Own launch readiness and adapt processes for evolving product releases
• Lead weekly cross-functional impact assessments for launches
• Manage customer-facing escalations and coordinate communications
• Maintain quality product documentation and knowledge resources
• Define actionable metrics for self-service and team effectiveness

Requirements:
• Minimum 4 years in Product Operations or related fields
• Experience managing cross-functional processes and partnerships
• Strong analytical skills and dashboard creation
• Excellent communication with technical and non-technical teams
• Hands-on experience with AI integration and automation

Maximize your impact in operations while leading product teams at Brex in Vancouver.
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