Serve Sarnia customers as a TD Customer Experience Associate, using accurate transaction processing and clear banking guidance. This part-time role offers 15 hours weekly.
At TD Canada Trust, you will support frontline banking through customer service transactions, product information, and tailored solutions. You will identify needs, promote appropriate services, and refer customers to internal partners. The role requires discretion, accuracy, and effective communication.
Key Responsibilities:

Process deposits, withdrawals, and bill payments accurately
Determine customer needs and recommend suitable banking solutions
Resolve concerns and escalate non-standard activities
Promote banking solutions and complete business processes
Maintain positive customer experiences and suggest operational improvements
Requirements:

High School diploma or one-plus years of relevant experience
Undergraduate degree or equivalent is an asset
Strong administration, organization, planning, and time management skills
Working knowledge of Word, Excel, Outlook, and internet
Calm, courteous verbal and written communication skills
Bring transaction accuracy, customer service, and banking solution expertise to TD Canada Trust customers in Sarnia.

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