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Job opportunity

Overnight Indigenous Client Support Liaison

Mi'kmaw Native Friendship Centre

Halifax, Nova Scotia
Support Indigenous clients overnight in Halifax through trauma-informed care, crisis response, and culturally safe communication. This part-time position works Friday and Saturday overnights.
The Mi’kmaw Native Friendship Centre seeks an Indigenous Client Relations Liaison for the Diamond Bailey Healing Centre. You will maintain household operations, prepare breakfast, document interactions, and communicate client needs to Coordinators. The work supports stable housing and healing programming rooted in Indigenous tradition and culture.
Key Responsibilities:

Respond to client crises using de-escalation and conflict-resolution strategies
Direct inquiries, complaints, referrals, and requests to Coordinators
Prepare and serve safe, balanced breakfast meals
Clean shared spaces and maintain household supplies
Complete documentation, communication updates, and security sweeps
Requirements:

Two to three years working with vulnerable populations
Experience with Indigenous communities and cultural knowledge valued
Community social services diploma or related certification considered an asset
Microsoft Office experience, including Word, Excel, and Outlook
Criminal Record Check, Level C First Aid, and crisis certification required
Bring trauma-informed support, cultural respect, crisis response, and accurate communication to overnight client services at DBHC.

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