LCM Informatique is hiring a Training Specialist to support and train users on dealership software in the powersports industry. This full-time role will engage with clients both online and on-site.

As a Training Specialist, you will be essential in assisting clients with their understanding of the software. You will provide training, onboarding support, and troubleshooting assistance to ensure their success. A background in related fields such as RV or automotive will be beneficial.

Key Responsibilities:
• Offer customer support via email, phone, and web meetings
• Conduct comprehensive training for clients on the software
• Facilitate onboarding and transition to go-live
• Ensure user comprehension and satisfaction with the software
• Build rapport with customers throughout the training process

Requirements:
• Experience with LAUTOPAK, NEWGEN2.0, or LARS software
• Knowledge gained from sales, service, or parts roles
• Must be bilingual in English and French
• Available for full-time hours, Monday to Friday
• Excellent communication and interpersonal skills

Bring your expertise in training and customer engagement to enrich LCM Informatique’s software experience for clients.
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LCM Informatique Training Specialist