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Job opportunity

Bilingual Retirement Plan Coordinator

Manulife/John Hancock

Montreal, Quebec
Support Canada Retirement clients at Manulife as a Bilingual Administrative Coordinator in a hybrid Montreal setting. Apply organization and communication skills daily.
This administrative role supports the Plan Administration Support team within Plan Member Services. You will process retirement plan transactions, manage shared inboxes, and coordinate specialized reporting requests. Attention to detail, time management, and problem-solving skills help ensure accurate service for internal and external clients.
Key Responsibilities:

Process urgent and complex retirement plan transactions
Gatekeep shared email inboxes accurately and efficiently
Request specialized reporting through internal processes
Execute varied team tasks during high-volume periods
Identify opportunities to improve internal process efficiency
Requirements:

Bilingual English and French communication skills are an asset
Quebec candidates require proficiency in both languages
Relevant customer-centric environment experience
Exceptional organizational and problem-solving skills
Keen attention to detail and professional communication
Bring bilingual communication, retirement administration, and organizational expertise to Manulife’s Plan Member Services team in Montreal.

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