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Job opportunity

Digital Business Analyst Client Solutions

Omega AS

Calgary, Alberta
Help customers improve project execution with digital process analysis, client training, and Omega 365 solutions. Collaborate across implementations and customer engagements.
This Business Analyst works with project-driven organizations using Omega 365’s integrated Project and Asset Management system. You will support customers by configuring software, clarifying processes, presenting ideas, and ensuring their needs are met. The role combines analytical work with client-facing responsibilities, including training, events, workshops, webinars, and discussions about software services. You will also inform your manager about issues affecting customer success, company reputation, or business objectives.
Key Responsibilities:

Support customers with Omega 365 solutions and services
Present software, projects, ideas, and findings
Produce training materials and perform training
Organize client events, webinars, and workshops
Report potential customer-impacting problems or disputes
Requirements:

Bachelor's degree in business administration or related field
Two to five years of relevant working experience
Excellent computer and analytical abilities
Highly organized and self-driven approach
Authorized for full-time permanent work in Canada
Combine digital mindset, customer support, and analytical communication skills to deliver effective Omega 365 project solutions.

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