Support IBM customers through renewals, digital engagement, and customer success while connecting business needs with technology solutions across key domains.
In this Technical Lifecycle Services Renewals Sales Specialist position, you will build relationships with clients, business partners, and IBM teams. You will help organizations optimize and protect technology environments through customer-focused conversations. The work develops capabilities in sales, account management, and business development.
Key Responsibilities:

Build relationships with business and technical decision-makers
Use calls, meetings, and social selling techniques
Support client presentations, proposals, and business reviews
Understand client goals, challenges, and technology requirements
Generate renewal and expansion opportunities within accounts
Requirements:

Customer-focused mindset and passion for client success
Curiosity, adaptability, and willingness to learn
Excellent communication and presentation skills
Strong analytical and problem-solving capabilities
Degree in business, technology, or related discipline
Bring customer success, digital engagement, and relationship-building skills to IBM's Technical Lifecycle Services renewals sales work.

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IBM Customer Success Renewals Specialist