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Job opportunity

Commercial Property Customer Service Coordinator

WESTCORP PROPERTY MANAGEMENT INC.

Edmonton, Alberta
Support tenants and guests at College Plaza in Edmonton through exceptional customer service, communication, and service request coordination.
This Customer Service Coordinator supports the Commercial Property Management team at the office tower on 8215-112 Street. You will serve as a first point of contact, resolve concerns, coordinate building services, and help deliver brand values. The work includes tenant communications, access administration, parking coordination, and promotional events.
Key Responsibilities:

Assist tenants and guests with enquiries and resource referrals
Accept, dispatch, and follow up on service requests
Coordinate parking stall leasing and illegal parking concerns
Prepare letters, newsletters, and complex communications
Maintain keys, access cards, and WinPak access programming
Requirements:

Minimum high school education
Minimum three years of related customer service experience
Exceptional written and verbal communication skills
Strong computer skills and Microsoft Office knowledge
Security clearance required upon offer of employment
Apply customer service, communication, and property coordination skills while supporting College Plaza tenants, guests, and building operations.

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