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Unit Clerk - Odette Cancer Centre Chemotherapy Department - Casual - 2026-18709

Sunnybrook Health Sciences Centre

Toronto, Ontario
Summary of Duties:
Co-ordinates the patient care support services within the Chemotherapy Department (Systemic Therapy Program) at the Odette Cancer Centre. As an integral part of the health care team and front-line staff, responsibilities include: Providing a broad range of clerical, appointment and receptionist services; Responding to general enquiries; Scheduling outpatient tests and procedures required by the oncologists; Coordinating and scheduling electronic physician orders including chemotherapy appointments with applicable software; Preparing and delivering next day patient lists to chemotherapy nursing staff; Responsible for retrieving completed chemotherapy consents and scanning into applicable computer software; Ordering supplies; and Providing relief coverage and support services within the department. Unit Clerks will be cross-trained to function effectively in the various clerical duties within the Chemotherapy Department.

Qualifications/Skills:

Requires the completion of one year of Community College or equivalent education

Minimum one year of administrative/business experience required in a health care setting preferred

Proven accurate keyboarding (minimum net 40 w.p.m. OR net data entry 106 k.p.m.

Knowledge of Medical Terminology preferred

Proficiency with MS Office (Outlook, Word and Excel) as well as working knowledge of in-house computer software (e.g. Excelicare, E-sheet, EPR, and CHARM) required

Demonstrated excellent customer service/patient-focused approach required

Ability to prioritize, organize and follow-through on multiple demands with strong time management skills; attentive and flexible to multiple tasks and timelines required

Demonstrated excellent interpersonal and communication skills oral, written and comprehension

Tact and diplomacy in handling and dealing with confidential information; sensitivity working with oncology patients and family essential

Requires well-developed interpersonal and team skills in a fast-paced work environment.

Demonstrated ability to work collaboratively with interprofessional staff members and external stakeholders as required via telephone and email

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