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Job opportunity

Retail Customer Service Team Coordinator

TJX Canada – Winners, Marshalls, HomeSense

West Vancouver, British Columbia
Coordinate customer service at TJX Canada’s WINNERS store in West Vancouver, guiding Associates and prioritizing clear team communication.
This Retail Store Coordinator role focuses on leading by example while maintaining customer service and operational standards. You will plan work, align the team, and develop Associates through service policies, procedures, and collaborative training. Your experience should include one to two years in retail or service.
Key Responsibilities:

Maintain customer service and store operation standards
Provide clear updates to ensure team alignment
Plan and prioritize tasks across store activities
Encourage collaboration while training Associates
Develop Associates in service and merchandise presentation
Requirements:

One to two years of retail or service experience
Knowledge of customer needs and operational processes
Mindset supporting teamwork and positive relationships
Ability to manage multiple tasks efficiently
Strong communication and time management skills
Coordinate WINNERS customer service and store execution in West Vancouver through clear communication, task leadership, and Associate development.

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