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Job opportunity

International Workplace Investigations Advisor

Air Canada

Dorval, Quebec
Support workplace investigations at Air Canada through bilingual complaint handling, case management, and data analysis for international matters. Help promote respectful, compliant workplaces.
This advisor supports the Workplace Practices and Investigations Office for harassment, discrimination, violence, retaliation, and conflict matters. Reporting to the Principal, the role manages cases, coordinates investigations, and conducts lower-complexity investigations. It also supports prevention, education, awareness, and reporting initiatives across international workplace data.
Key Responsibilities:

Receive, triage, and document sensitive workplace complaints
Conduct intake meetings and gather relevant information
Maintain case files, milestones, deadlines, and evidence
Coordinate investigations and prepare reports and correspondence
Analyze international data to identify risks and trends
Requirements:

At least three years of relevant experience
Diploma or degree in a relevant discipline
Fluency in spoken and written English and French
Training or experience in workplace investigations
Strong interviewing, organization, communication, and confidentiality skills
Apply investigative judgment, bilingual communication, and data analysis to support Air Canada’s international workplace practices.

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