Job opportunity
Retail Customer Service Manager
The Home Depot Canada
Guide customers toward project solutions as a Retail Customer Service Manager with The Home Depot. Coach Associates and strengthen store execution.
Assistant Store Managers create inviting shopping environments by meeting project needs quickly and fully. They train, coach, and develop Associates while communicating store objectives. They also manage scheduling, staffing, customer service standards, and responses to operational challenges.
Key Responsibilities:
Train Associates to deliver quality customer service
Resolve complaints and ensure efficient customer assistance
Communicate store objectives, events, and promotions
Assess training needs and implement improvement plans
Maintain customer service standards across assigned areas
Requirements:
Minimum two years of management experience
Excellent customer service skills
Good communication skills with Associates and leaders
Strong problem-solving skills
Computer experience and strong work ethic
Apply your customer service leadership, coaching, and communication strengths to help The Home Depot Associates succeed.
#J-18808-Ljbffr
Apply on source site Assistant Store Managers create inviting shopping environments by meeting project needs quickly and fully. They train, coach, and develop Associates while communicating store objectives. They also manage scheduling, staffing, customer service standards, and responses to operational challenges.
Key Responsibilities:
Train Associates to deliver quality customer service
Resolve complaints and ensure efficient customer assistance
Communicate store objectives, events, and promotions
Assess training needs and implement improvement plans
Maintain customer service standards across assigned areas
Requirements:
Minimum two years of management experience
Excellent customer service skills
Good communication skills with Associates and leaders
Strong problem-solving skills
Computer experience and strong work ethic
Apply your customer service leadership, coaching, and communication strengths to help The Home Depot Associates succeed.
#J-18808-Ljbffr